1) You can apply for an exchange for your order within 2 days after an order has been delivered via Email or Instagram. The pick-up & delivery charges need to bear by the customer only.
2) Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website.
3) If you wish to exchange products from a combo pack, the whole pack will have to be sent back to us. Partial returns aren’t accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on email on artfulmonk01@gmail.com.
4) Gift wrapping charges are non-refundable and we will not be able to gift wrap any exchanges requested.
5) Your exchange product will be shipped from our warehouse after the returned product has been picked from your end. Orders in India, once shipped, are typically delivered in 4-7 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.)